Our practices are committed to meeting the needs of our community by providing services expected of a seaside community General Medical Practice including general medical consultations, care plans and the team-care arrangements for managing chronic illness, family planning, minor surgical procedures, anti ageing treatment, immunisations, skin checks, mental health care, dietitian and health promotion activities.
Consultations at the South Coast Medical practices are by appointment. A standard appointment is 10 to 15 minutes. If you feel you need to see the doctor for a complex medical issue, or have more than one problem, please inform reception when booking your appointment so that a longer appointment can be made. Every effort is made to provide an appointment with the doctor of your choice; however, for urgent matters this may not be possible. We try to keep as closely as possible to the appointed times, however if we are unable to do this, staff will inform you of any expected delays. You can also book appointments through the website.
If you have given us your mobile telephone number, you will receive a text message to remind you about your appointment the day before the appointment. If you cannot attend please let us know so that we can offer the appointment to someone else.
Please ensure your telephone number and address is correct and up to date.
South Coast Medical is a private billing practice. The fee for a standard consultation (Item 23) is $82 and for pensioners and health care card holders it is $77 during weekday business hours. ALL CHILDREN 15 YRS AND UNDER ARE BULK BILLED. Saturday mornings are charged at the normal weekday rate. Payment is required at the time of consultation. We accept cash, cheque (by prior arrangement), major credit cards and EFTPOS. The current fee schedule for our standard consultations is available in our patient reception and waiting room areas.
Home visits are available at the discretion of the doctor for regular patients of this practice who are unable to attend because of serious incapacity. They are confined within a radius of 10 kms from the main practice.
From 6pm to 11pm South Coast Medical doctors will triage and attend to patients as required or refer to local private and public hospitals if required. An urgent home visit can be facilitated if necessary. DoctorDoctor (previously known as ALMS – Australian Locum Medical Service) provides the after hours service (from 11pm weeknights) for regular South Coast Medical patients at Rosebud, Rye, Blairgowrie and Dromana. DoctorDoctor will the ‘first port of call’ for medical advice to South Coast Medical patients. These services are available to current South Coast Medical Patients only!
For after hours medical attention via South Coast Medical please call any of our clinics for attention.
Dromana 0359814300 Capel Sound 0359862155 Rye 0359857776 Blairgowrie 0359888604
A Saturday morning clinic is available at the Rosebud Clinic from 9.00 am-12.00 pm, the normal South Coast Medical rates apply. Our clinics are closed on Sundays except for during peak seasonal periods.
Alternatively, the Rosebud Hospital (Peninsula Health) has a staffed emergency department open to the public 24 hours a day – ph 03 5986 0666
If you are experiencing chest pains or have an urgent medical condition call 000 immediately.
All of our regular doctors at South Coast Medical have satisfied the training requirements of the Royal Australian College of General Practitioners(RACGP) and are on the Vocational Register of General Practitioners having completed advanced training in general practice. This means we are dedicated to general practice and to continuing medical education. As a training practice we are committed to the training of doctors who are completing advanced training in general practice.
Medical students and Nursing students attend the practice from time to time. We hope that you will co-operate with us and help the students to learn about general practice. However, you will be informed of their presence in advance, and if you do not want them to be present at a consultation, your wishes will be respected. This will not affect your treatment in any way.
All results are reviewed by our doctors. The practice has a policy for recalling patients where medically appropriate. We will contact you if your doctor needs to see you or discuss your results.
Our practice is committed to preventative health care. We may send you a reminder notice from time to time offering preventative health services appropriate to your care. Make sure that you have given your email address or mobile phone number to the Reception staff. If you do not wish to be part of this system please let us know.
All referrals require a consultation and be dated for the day of the consultation. It is important that once a referral is made the patient makes the appropriate arrangements to see the specialist. We have a relationship with many local health care services.
The practice is committed to maintaining the confidentiality of your personal health information. Your medical record is confidential and private. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. All staff sign a confidentiality agreement as part of their employment conditions.
Patients of our practice have the right to access their personal health information under the Privacy Amendment (Private Sector) Act 2012 (fees apply).
Refer to the MBA Code Of Conduct – www.medicalboard.gov.au
Mon - Fri
8.30am - 5.30pm
9am - 12pm (Rosebud only)
Hours vary slightly between clinics.
We are open longer hours including weekends over the summer months and peak seasonal periods.
After hours on call medical services are available to South Coast Medical patients only